CUSTOMER REVIEWS

Replaced main harness, replaced clutch components few wks ago had clutch cable adjustment done also they are awesome price reasonable would recommend them.

dropping to 2 stars!! Jan 2025 left my car in their care was quoted 2300 and …

I'm a first time customer at Apex but I've becime a lifetime one. Not only did they get me a diagnostic done in 30 minutes (which another shop told me it'd take over an hour) they got my work done SAME DAY. If you can't pay all up front? No…

Good and professional service. A pleasant atmosphere. People you can trust and Reasonable rate.

Navigating the waters of repair shops can be tireless, bit I wanted to say I'm more than impressed with Apex Auto Repair, I spoke with Elaine over couple days and she is Awsome!! Sweet bit super Profesional. And hospitality is in her DNA…

Great rates. Fast work. Go above and beyond to help out. I was talking about my job situation and how I haven't gotten a raise even though I've been there for a year. They gave me good job suggestions and let me keep my car there until 2am …

Excellent job 👏 make sure you bring cookies for the staff.

Very good service

This place is amazing, honest, friendly, and affordable! I needed work on my truck after the wheel fell of while driving. From start to finish they were professional and had terrific communication and a very quick turnaround! Highly …

Geico was slow playing my claim and Apex really helped with expediting the process. Would recommend to anyone that needs help repairing their vehicle.

I was having trouble with my corvette and they worked on it and pointed me in the right direction they have always been there for me I will always bring my vehicle to Apex Automotive they are really good at what they do 🧢’s off Andy and …

Excellent communication. Made a quick and timely effort to provide me with what I needed for the best price. Apex Auto Repair will be my first stop whenever I need a vehicle serviced.

This shop is always amazing. I'll take every car I own here they don't try and sell you stuff you don't need, always have great pricing, and amazing service. I'll recommend this shop to anyone I know.

$3,300 worth of repairs were done to satisfaction!!! Although AN issue was not diagnosed, included in the repairs and still needs to be dealt!!!

This will definitely be my go to for auto repairs from now on. Guys were extremely courteous and did a great job getting my vehicle up and running. Super easy to work with and a job well done!

Top notch. Honest, kind, and knowledgeable. I trust this company. They saved me thousands versus the dealer.

Very well taken care of as a customer, Very friendly service… Answered all and any questions I had. Made me feel appreciated from start to finish…

These guys are top-notch. They made time to inspect a vehicle for me as a pre-purchase. I am an out-of-town person who was looking to purchase a used truck and they saved me a huge bunch of heartache. There were so many things wrong with …

Terrific customer service and very knowledgeable on my AC repair. I only wish that the quote that was given included taxes, disposal, etc... my fault for not asking I suppose.

Great service,great price,great people.

Best place so far and I am 73 yo.You can feel safe here.Thank you!!

Great service &&& safe/respectful employees!

Friendly people, great communication! Got brakes and rotors, they called with updates and everything was completed and communicated back within the time frame I was promised! Great service!

Been coming here for years! They are very honest and reliable! Definitely recommend.

Great experience, same day turn around and even less than quoted over the phone. Definite recommend

They were great and very quick. They communicated consistently and even fixed my broken gas light when they noticed it was out while fixing another sensor on the car! 10 out of 10 would recommend.

I would like to say thank you to you all I have moved from the area now but you did an amazing job in the end with my truck. We had a rocky start because I am not very knowledgeable of the things I was told but. I am very thankful for your …

They did good job. JJ the guy that work on my truck did good job. I will recommend them.

Very friendly staff – got my Mom's car in for an oil change very quickly and at a great price. We service all our cars at Apex and would highly recommend them.

Apex is always honest and fair. They do good work. Wish they had a little bigger parking lot:

Staff was excellent. My friend had some problems and they were timely and efficient

Thanks.

Great service and friendly people! They did a great job at fixing a problem I had with my truck that another repair shop did not fix properly. Highly recommended these guys!

I have nothing but great things to say about Apex Auto Repair. Aaron, at the front desk, is the nicest guy who goes above and beyond to help you. They're so flexible in accommodating your schedule, too! Clean shop, the nicest staff, and …

These guys are great! Very knowledgeable, super nice, good honest folk. Not looking to upcharge you on anything. They just want you back on the road safe and straight.

The best got me in quick I was so pleased very professional and all around awesome! Thanks you and definitely recommended!!!!

I have brought a couple of my cars here a few times. Everytime I’ve come I receive excellent customer service. Aaron has went above and beyond to make sure I’m taken care of. Thank you Aaron for your great service.

2005 Chrysler Pacifica- since leaving the dealer service Ive been using Apex and don’t regret the move! They are always friendly and professional! Service is completed usually one day at reasonable rates. The techs do great work correct …

Recently had clutch replacement on 2006 Toyota tacoma, had some problems with the replacement, apex took care of me and went above anything I was expecting, for that I am very grateful. Would recommend for any automotive work that needs to …

I went to this shop for the first time. It was clean, mechanics were professional and they got my fuel filter swapped out fairly quickly. If there's any issues the guys at the counter will get ya taken care of.

Good work as usual.

Always pleasant, fast and honest. Have been going to them for years.

Very fast and professional , they don’t try and sell you up on other services but also give you a list of things to keep an eye on in the future. Definitely will be taking all my vehicles to be serviced by them

Great service quick friendly and honest very refreshing to find a company that delivers recommend them very highly

I’ve gone to Apex for auto repairs more than once and they have always taken great care of our vehicles in a timely fashion. Their communication is great, their front desk is clean and professional. I have never once felt like I needed to …

They were very quick in identifying the issue and getting it resolved. I greatly appreciated that they had a loaner for me while they fixed my SUV since I couldn't get a rental. They are very knowledgable and courteous. Appreciate them …

Great local shop for automotive repair needs.

Staff is friendly, courteous and communicative. Hub bearing replacement with seized bolts took longer than estimated, but they held to the original quote. Additional requested services involved locating sources of (front) suspension noise- …

Very friendly down to earth people. Went in for ac/heating service and they were very quick.

Just love the work they do

Very professional and caring service. They go above and beyond. Highly recommend.

This place was awesome. I called around 7 or 8 other places for a quote for a specific service and was told it would be upwards of $600 +tax and diagnostic fees and, and, and. Some places wanted over $1000! Not here, they quoted me for the …

I got tired of the dealers not actually performing an inspection on my truck while adding it to the invoice i.e. Engine lights, sensors and oil leaks clearly visible. I started to wonder if work even being performed. I use my truck for my …

Excellent experience! Easy drop off, efficient and open communication, I was able to pick up my car all nice and fixed without any extra hassles. They were quick too!

Great service for an expensive price.

Friendly staff and great service!

I recently had the pleasure of visiting Jeff and Tina at the auto repair shop with my 1967 Ford, which was in need of extensive work. From the moment I walked in, I was impressed by their exceptional customer service and honesty.

Jeff took…

Highly recommend Apex for all auto repairs. Very friendly and knowledgeable and willing to work with you. Very good work and done right.

Can fix my cars when other shops cant

Apex is awesome even with my jeep that was a headache and dealing the (dealership) that was even more of an headache, they fixed my timing 🙃 I want to thank everyone at apex

Just picked up my 03 Dakota 4x4 after an extensive service including CV joint and prop shaft replacement, front and rear differential service, transfer case service, parking brake adjustment and front sway bar bushing replacement! All that …

very good service, went and gave me a whole new pipe when i brought my old one that was in rough shape that needed welding, would come here again. 👍👍

2nd time coming here. Once per car. Apex was great. Worked with Aaron and Tina. Both friendly. Mechanical knowledge here is top tier. Prices are reasonable. Vehicles run smoothly. Thank you Apex!

I recently had a repair to my car that went through insurance and it was a gigantic headache. I had to fight every step of the way to get my repairs authorized. Apex did an amazing job at helping me navigate that situation. They were very …

1st time customer. Great service. Got oil change and a fog light replaced. I'll be back in for all my cars needs. Tina has excellent customer service. Flawless! Never had a line. Smooth and informative processing of customers requests…

Great experience quality work and fair price

This business took care of replacing my Van's starter that just went out.

They had my vehicle in and out in a very reasonable time!!

Thanks again Apex!!

Rich

Great service, awesome staff

He did a good job and was quick

Great Service! Staff is very friendly and helpful. Will be back for all car repair needs. Would definitely recommend!!

Dropped my husband’s lifted rig with unknown issues-it was diagnosed, fixed & returned to us the next day.. when we picked up his rig, they were able to take my suv at the last minute to replace my serpentine belts and it was also done …

From my first interaction via phone all the way through picking up my vehicle staff was courteous and professional. Couple this with the price, quick turnaround and quality of work, why would anyone on South Hill go anywhere else. As Apex …

We were visiting from Canada and had some concerns with our vehicle. Took the truck to Apex. They took care of us immediately and loaned us their shop van to take care of the things we needed to do. We were so grateful for their care and…

These guys are great! I’ve gone to many mechanics for many different problems. In pierce county there is no other I would take my cars to. They are always reasonable on price. And their work is great. They don’t try and up charge you for …

First of all, customer care was amazing. They let us drop off our van, that wasn’t running, after hours and they were quick to take a look at it. They found out what it was, was fair with the price and fixed it quickly. The car runs …

Apex was great work completed professional and on time. Thanks Apex Team

My whole Family uses these guys. I had my car towed in. They said it would be several days to get it fixed since we were going through a 3rd party warranty. However, it was done in less than 48 hours. They were nothing but kind and …

Good.

Very knowledgeable and friendly, they kept me updated as my work was being done. Hands the best experience, highly recommend for all your auto repair.

Excellent customer service

The best auto repair shop, I would recommend anytime

Fast and efficient. Was going there for years and stopped. Glad I went back. Their work is always good.

Just got my mufflers replaced on my 1951 chevy 3100 pickup and went with 12 inch cherry bomb glasspacks and the did a phenomenal job I highly recommend them all day to anyone great service and friendly and professional staff, my truck …

Always super nice and complete my vehicle maintenance quickly! Will continue to go back!

Love, love, love this place! They are very straight forward, fair pricing and the people are great. Aaron at the front desk is awesome. He talks WITH me NOT at me. And he doesn't Man-splain things to me, just because Im a girl. JJ is cool …

One word. AWESOME!!!! The team did diagnostic and same day service. Got me back on the road by the end of the day.

Awesome people

Apex got me in and out the same day. They were knowledgeable and kept me updated. I am extremely grateful !

I was introduced to Apex after needed a tow through AAA. They were a recommended shop from AAA. They were very courteous, professional and communicated well about timelines and when things would be done. They completed my repair the same …

Professionals.

Called on Mon morning to see if they could look at my truck not starting. They took it into the shop Tue. Had it diagnosed and fixed Tue by closing time. Replaced computer chip for fuel and new alternator. Very happy and satisfied. Thank …

New Muffler and spark plugs as well..

this company is a great honest place to go. Its a mom and pop place.. not big chain. I'll will go back.. nice people.

I called around for quotes last minute because my wife’s car started having issues that were making it unsafe to drive and needed to be fixed immediately. Not only were these guys the cheapest, but they were the only ones doing services on …

Great customer service and same day diagnostic and repair.

Always excellent service ♥️♥️♥️♥️

Great service! My Toyota Tacoma was repaired very quickly and is running great!

The car that had been so dependable, was suddenly not. There were various problems, including a coolant leak, an electrical problem, and other mysterious things. I took the car to Apex, told them what I knew, which was not much, and they …

This shop is amazing. The staff is the best around. They definitely go above and beyond to help the customer. I will always recommend them and use them. Outstanding work APEX. Thank you very much.

Everything was so easy great customer service highly recommend will definitely use again thank you Apex

Amazing costumer service. 10/10 great people helped me out in a hard time.

These guys are fantastic! I went through AAA to get my car towed there. They got me in, diagnosed my car, and repaired it in a few hours. They kept me updated on their progress and we're super friendly!

This place is awesome. And the staff, I cant even begin to express my sure gratitude towards them. They saved me $3000.00 from a dealership misdiagnosing my cars symptoms. Also their labor prices were very reasonable and they weren't …

I rarely leave reviews, but these people deserve some good praise. I called them after another shop that I trusted for years gave me a quote for an exhaust repair that didn’t sound right. The repair they were planning didn’t make sense and …